WARRANTY INSTRUCTION
15 DAYS COMPANY WARRANTY
1 MONTH COMPANY WARRANTY.
2 MONTH COMPANY WARRANTY.
3 MONTH COMPANY WARRANTY.
6 MONTH COMPANY WARRANTY.
12 MONTH COMPANY WARRANTY.
5 YEARS COMPANY WARRANTY
10 YEARS COMPANY WARRANTY
15 YEARS COMPANY WARRANTY
20 5 YEARS COMPANY WARRANTY
TV WARRANTY NOTE:The warranty for this TV should be included in the company specified by the customer.
Our shop is not responsible.
However, if we carry it, the customer will have to pay for the transport.
WARRANTY NOTE:The warranty for this product should be included in the company specified by the customer.
Our shop is not responsible.
However, if we carry it, the customer will have to pay for the transport.
Thank You.
13. Thank you for understanding our warranty policy.
14. For any issues, please send us a detailed message.
15. Warranty applies only to products purchased directly from us.
16. Unauthorized repairs will void your warranty.
17. The warranty period cannot be extended.
18. We appreciate your business.
19. For more details, please visit our website.
20. We are here to help you.
QUOTATION INSTRUCTION
Our quotation is valid for orders placed within 25 days of date of quotation.


Any special requirements in respect of packaging, delivery and documentation (e.g. drawings, GA arrangements, circuit diagrams, etc.) will be at an additional cost and charged for accordingly


Delivery times on are as stated above, maximum 7 working days.


In the event that you do not have an account with us your order will be on a COD basis whereby we require an upfront deposit of 50% which is payable prior to commencement of work. The balance due is payable prior to collection and/or delivery. Orders will not be processed until payment reflects in our bank account.
.
2. Our quotation is valid for 30 days from today.
3. Let us know if you need any changes to the quotation.
4. This quotation is an estimate and not a final price.
5. Prices are subject to change without prior notice.
6. Kindly confirm your acceptance of the quotation.
7. Thank you for your inquiry.
8. A proforma invoice will be issued upon your approval.
9. Feel free to ask any questions regarding the quote.
10. We hope this quotation meets your requirements.
11. All prices are exclusive of applicable taxes.
12. The quotation includes all specified services.
13. Payment terms are outlined in the quotation.
14. We look forward to your positive response.
15. This quotation is based on the information provided.
16. We will start the work upon receiving the signed quote.
17. For bulk orders, please contact us for a revised quote.
18. Thank you for considering our services.
19. This quotation is for your reference only.
20. We are happy to assist you further.
PAYMENT
Thank you! We’ve received your payment and completed your request..
2. We have received your payment. Thank you!
3. Your payment is successful. A confirmation email has been sent.
4. Your order will be processed after payment confirmation.
5. Please share the payment receipt for our records.
6. We have not yet received your payment.
7. Kindly make the payment at your earliest convenience.
If you have not received your parcel, please call us at 0783111222..
9. The total amount due is [Amount].
10. We are waiting for your payment to dispatch the order.
Cash Received.
Jazakallah / Thank you
Got your money. thank you very much Insha Allah your item will be sent tomorrow. Thanks
InshaAllah I will deposit your money soon
14. Payment must be made within 7 working days.
15. If you have already paid, please ignore this message.
16. We accept payments through our secure online portal.
17. For any payment issues, please contact us immediately.
18. Your order is on hold until payment is received.
19
You have to pay the entire Invoice Total to our bank.
Then we will start your delivery work immediately.
DELIVERY/SHIPPING
We are unable to launch our services due to the current situation in the country,
so we have not yet hired packaging service companies,
so we apologize for the inconvenience caused to you.
And thank you so much for your great support.
Received your order
But you selected shipping method problem.
Please track your order using the link provided.
The estimated delivery time is 2-3 business days.
If you buy online before 1pm today, your order will be shipped today.
Dear [Customer Name],
We are excited to let you know that your order has been shipped!
Your tracking number is [Tracking Number] and you can track your shipment using this link: [Tracking Page Link].
Your order is being shipped via [Shipping Carrier] and is expected to arrive on [Expected Delivery Date].
With love
Team www.ectopay.lk
Hi sir / Madam,
Your package is ready to be handed over to the delivery company.

But there is a problem as there are holidays
so I hope to be able to deliver on 6-2-2023 after the holidays,

If so delivered it may reach you on feb-7 or feb-8

Sincerely,
Team www.ectopay.lk
Your tracking number is [Tracking Number].
please select shipping Prompt Xpress or Certis Lanka
Dear [Customer Name],
We are excited to let you know that your order has been shipped!
Your tracking number is [Tracking Number] and you can track your shipment using this link: [Tracking Page Link].
Your order is being shipped via [Shipping Carrier] and is expected to arrive on [Expected Delivery Date].
With love
Team www.ectopay.lk.
Your order has been successfully delivered.
"Thank you for your purchase!"
The parcel we sent you
Did it reach you?

with love
Group www.ectopay.lk
The delivery agent will contact you shortly.
We currently do not ship to your location.
Hi Sir / Madam,
I noticed your phone number is not entered yet so please enter it
immediately it is necessary to reach you easily during delivery.

Thanks
Is this information correct?
Please confirm.
Let me know immediately if there is any other change.
Thank You.
Your package is currently at the local distribution center.
The delivery is scheduled for tomorrow.
We apologize for the delay in your shipment.
Customer confirmed via WhatsApp/Phone Call/E-Mail
STAR RATING

"Thank you for your purchase! If you enjoyed your shopping experience, tell us (and others) about it!"

"Thank you for your purchase! If you are happy with your [new product name]About products, please take a minute to review it here [link to review platform]."

With love

Team www.ectopay.lk

Hi Kohilan,
Thank you for taking the time to write us a review.
Thank you for the kind words, and also for your honesty.
We want to make every customer’s experience great,
and we appreciate you pointing out these issues, so we can fix them!
I’ve talked with our team and we’ve fixed these problems.
We hope you’ll consider (shopping with / visiting) us again.
If we can really deliver the experience we strive for,
we hope you’ll consider updating your review.

We hope to see you again!

Sincerely,
M.A.C.M.I. MANSOOR
Managing Director
3. Your opinion matters to us.
Hi [Customer Name],
We hope you are enjoying your new [Item]! We would love to hear about your experience to improve our services at [Link].

With love
Team www.ectopay.lk
5. Please leave a star rating on our page.
6. We would love to hear your thoughts.
7. Your review helps us improve.
Hi [Customer Name],
We saw your positive comments about our [Product/Service/Feature] on [Social Media Site]. Thank You for mentioning us! We would really appreciate you leaving a review at [Link].

With love
Team www.ectopay.lk
9. We strive for a 5-star experience.
Hi [Customer Name],

Thank You for taking the time to review [Business Name]! Your feedback helps us improve the services we provide.
With love
Team www.ectopay.lk
11. Share your experience with us.
12. Your feedback helps other customers.
13. Thank you for your review.
Hello [Customer Name],
You will have been using our service for X years! Therefore, we would be very grateful if you would share your experience at [Link].

With love
Team www.ectopay.lk.
I’m glad we were able to help you today and we so appreciate your business.
If you have the time and wouldn’t mind,
we’d love it if you shared this experience on [review platform of your choice].
People really like to see that they’ll
get the support they need should an issue with our services arise,
customer accounts, of course, are the best way to show that.”


with love
Team www.ectopay.lk
Dear Mr. Sumudu Sandeepa
We appreciate the recent order for the (Rukni Attar French Fragrance 6ml).

We value your trust in our company and we will do our best to meet your service expectations. We assure you with.

Thanks again, for your order and if you have any queries please contact and do not hesitate to call me.

Sincerely,
Team www.ectopay.lk
17. We look forward to your feedback.
Hi Kohilan,
Thank you for taking the time to write us a review.
Thank you for your kind words and your honesty.

We hope you will consider (shopping / visiting) us again.

We hope to see you again!

Sincerely,
Group www.ectopay.lk
Hi [Customer Name],
Thank You for deciding to use our business! As a new customer,
it would be great to hear about your first impressions. So please leave us a review at [Link].

With love
Team www.ectopay.lk
Hi [Customer Name],

Thank you for your recent purchase of [Item/Service]! We’d love to hear about your experience with us; you can leave us a review at [Link].
With love
Team www.ectopay.lk
SOFTWARE
Thanks for the support
Can you complete the update now?
Please fulfill my request. May the Lord help you
The software will be installed within 24 hours.
We will contact you once the installation is complete.
Please provide remote access to your system for installation.
We are currently working on your software issue.
Please correct your software error as soon as possible.
We hope this has been resolved by now.
Check it out right now.
Call 077 or 075 -3285640 if you have any problems.
Have you finished work? .
Thank you so much for their help.
12. Please restart your computer after installation.
13. For any technical support, please refer to the user manual.
14. Your subscription for the software is about to expire.
Hello sir

I have contacted you several times through
your WhatsApp (+91 99154 09292) but you have not resolved the issue
so please resolve it immediately.

Thanks
Hi Sir,

I think you haven't fixed it yet. ?
Contact WhatsApp +94773285640 for any urgent need.

Thanks
17. The software is designed for [Specific Use].
18. We do not provide a refund for software purchases.
19. Please ensure your system meets the minimum requirements.
20. Thank you for choosing our software.
OTHER MESSAGES
1. --
2. Thank you for your message. We will get back to you shortly.
3. Your inquiry has been forwarded to the relevant department.
4. We are currently experiencing a high volume of inquiries.
5. Please provide us with your order number for faster assistance.
6. We apologize for any inconvenience caused.
You can login with google or facebook

Note: After login, go to your account and check the delivery address details and then make the purchase
8. We are unable to provide the requested information at this time.
9. Please find the requested document attached.
10. We will investigate the matter and get back to you.
Thank you so much for their kindness.
12. We appreciate your understanding.
13. This message is to inform you about our new product launch.
14. We are glad to hear that you are satisfied with our service.
15. Your account has been successfully updated.
16. For further assistance, please visit our FAQ page.
17. We have received your request and are processing it.
18. We are here to help you with any questions.
19. Please feel free to contact us anytime.
20. Have a great day!
SUPPORT
1. We will always do our duty for you and thank you for your support
We will always help you to solve your problems
3. Please describe your issue in detail.
4. We are currently looking into your ticket.
5. A support agent will be assigned to your case shortly.
6. We apologize for the delay in our response.
7. Please provide screenshots of the issue.
8. Have you tried our troubleshooting guide?
9. Your support ticket has been resolved.
Please contact us again when you need our help
11. We are available to assist you from 9 AM to 5 PM.
12. You can also reach us via phone at [Phone Number].
04.10.2021


Dear Officer

Mohamed Abdul Cader Mohamed Imthiyas Mansoor (NICv) is the Managing Director of our company.
He will travel to Colombo from 4-10-2021 to 09-10-2021 to attend our corporate meeting and oversee the business.
Our company has approved it.
So we would like to thank you for your support and cooperation.



Sincerely,
M.A.C.M. IMTHIYAS MANSOOR
37, Main Street,
Oddamavadi-01
07-09-2021 Tue


The Manager
SLT Mobitel
Batticaloa


Dear Sir

I request you to immediately transfer the monthly payment of the phone number 0703111222 in use to the "Value 50" plan.
Sincerely,



.........................
M.A.C.M. IMTHIYAS MANSOOR
15. Is there anything else we can help you with?
16. We value your business and are here to help.
17. Please confirm if the issue is resolved.
18. We are happy to help.
19. Your request has been escalated to a senior agent.
20. We appreciate your cooperation.
SALE
1. Yes
I will help you to buy this product
What information are you looking for in this product?
2. We have a special discount for you today.
Sorry, we have already offered lower prices and are unable to offer more discounts
3. This offer is valid for a limited time only.
4. Don't miss out on our biggest sale of the year.
5. You can get [Discount]% off on your next purchase.
This product is currently out of stock
7. We have limited stock available.
8. This product is now back in stock.
9. Our sales team will contact you shortly.
10. We have a special bundle offer for you.
Can I get an order from you?
Sorry, we do not have a cash on delivery option, please pay
13. This product is selling fast!
Do you agree with this?
14. We have a new collection for you.
Check price details online,
It is a reasonable price.
If you want to buy this product in bulk,
We can provide you with wholesale price

If so, how many do you want?
I will send the order link soon.
We do not implicitly include service charges in the product price
So we charge service charges separately
So we always try to offer products at low prices.
We look forward to your continued support
I have given you a coupon (6d30O67wc1) to get 300/- discount valid today only
Upon completion of payment for your order.
We will start your delivery work immediately.
Thank you for your interest in our products.
PURCHASE
1. Please send invoice.
2. Your purchase has been successfully completed.
3. Thank you for your recent purchase.
4. Your order is confirmed and will be processed shortly.
5. A confirmation email has been sent to your inbox.
6. Your invoice is attached to this email.
7. We appreciate your business.
8. Please verify the details of your purchase.
9. We are processing your order for shipping.
10. Your order number is [Order Number].
11. We are glad you chose us for your purchase.
12. You can track your order status on our website.
13. We are working on your return request.
14. A refund has been issued for your purchase.
15. Please share a screenshot of the transaction.
16. We offer a [Number]-day return policy.
17. Thank you for your purchase. We hope you enjoy your new product.
18. We are excited for you to receive your order.
19. We look forward to your next purchase.
20. Thank you for your trust in our brand.